Shipping Policy

UK SHIPPING
  • UK standard shipping on all orders (3-5 business days) - Free
  • UK 1-2 Business Days Courier (Order by 12 noon) - £5.99
INTERNATIONAL SHIPPING
Please contact us at info@urbancoo.co.uk for international shipping quotation as this will vary country to country and depend on size / weight of order.
GENERAL NOTES
You will receive a confirmation email from us with tracking and/or delivery details one you have confirmed your order. If your item is to be delivered by courier, the courier company will contact you directly to confirm the day of delivery and then on the day of the delivery.
 
We do not deliver items separately, if you have ordered multiple items or your order includes an item on pre-order, the complete order will be sent to you as soon as we have stock. If you have any questions regarding this then please contact us directly and we will endeavour to meet your wishes. Generally, if you want your items separately you will need to place separate orders and as such pay separate shipping.
For all items you can expect to receive your order between 2-5 working days.  In most cases our services are trackable. If you are in any doubt please email us at info@urbancoo.co.uk. When situations occur such as weather or delays with our courier we will endeavour to keep you informed, but refund of postage will not be offered under such circumstances for situations outwith our control.
 
With regard to International tax on orders this will depend on your local customs office, you as the customer are responsible for all end taxes and for paying such fees. Double-check your countries importing rules before ordering if you are in any doubt or contact us.

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